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Efficient & Digital Marine Claims Handling Process Consultancy

Our network of specialists have vast experience in project management in a variety of industries such as logistics, retail, banking and insurance. We have driven a number of global IT system projects and digitalisation in the insurance industry to success. They were designed and successfully implemented within time and financial limits. In combination with the extensive knowledge on global insurance and logistics laws held by our insurance auditors team we are prepared to assist you in the design, re-engineering of your claims processes to meet the digitisation and speed requirements of today’s fast moving global logistics in a complaint manner. Our qualifications and capabilities include:


Certifications in classical project management:

  • Certified PRINCE 2 Project Management (Axelos)


Certifications in agile project management:

  • Certified Scrum Master (Exin)
  • Certified Product Owner (Exin)
  • Certified Business Coach according to dvct standards


General IT certifications:

  • Certified SAP S/4HANA Project Management & Conversion (SAP)
  • Certified ITIL IT Service Management (Axelos)
  • Certified Test & Validation Engineer (incl. Computer System Validation (CSV)/ Good Documentation Practice (GDP)/ Non-Product System Software Validation (NPSS)) (Philips University)


Certifications and experience in process optimization:

  • Certified Systemic Process and Project Consultant (BPMN 2.0)
  • Certified Business Trainer/ Facilitator/ Process Facilitator according to dvct standards
  • Marine Cargo Claims Manual and Process Development
  • Logistics Liability Risk and Process Management



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